Your Care With Us

What is a Care Plan?

Great care heavily relies on writing a great care plan, and this is why we take this so seriously.

We regularly review care plans to ensure they are up-to-date and accurate and reflects the care that you require and want.

A care plan is a folder containing all information about the specific care you require or want.

Upon admission to our homes, developing your unique care plan is one of the first things we will do with you.

We believe that care goes beyond physical needs, and so we prefer to include families and friends into the care planning process if you, the resident, feel comfortable to let us do so.

We work with you to ascertain your medical needs, but also your physical, spiritual, emotional, and psychological goals

Designing a Care Plan

The spirit of creating the care plan is to give you an opportunity to tell us what you need, and for us to have a frank discussion about what type of care you require for your circumstances.

A General Practitioner (GP) will perform the initial medical assessment, with our nurses, activities coordinators and physiotherapists also involved in the process.

Monte Vista believes in open Disclosure & Informed Consent. We believe that if you, or the important loved ones you have nominated, have all the information about your condition and your care, you are better able to decide how you want to live your life. Care plans are available to view by you and your ‘family’, and we will neither hide, nor attempt to hide anything about the care you are receiving. We are committed to open, honest, and transparent communication at all times.

Working With You

We work with you to determine what care you require in your time with us, this includes:

• Dietary requirements
• Medication requirements
• Pain Management requirements
• Physiotherapy requirements
• Diversional Therapy requirements
• Personal Hygiene requirements
• Mobility requirements
• Cultural requirements
• Spiritual or Religious requirements
• Monte Vista also provide the confidence of an InterRAI Assessment

InterRAI is the name given to the new Ministry of Health electronic health assessment tools. This comprehensive assessment is designed to capture and communicate the exact nature and level of care our new residents require. Though InterRAI will take years to fully roll out within Aged Care, we have nurses who are qualified to perform InterRAI assessment at all of our homes right now, and through this, we are proud to guarantee you a thorough and detailed assessment of the care that you require.